FAQ – NGH Wi-Fi for Mobile Operators

Q: Does NGH Wi-Fi cannibilise Mobile Data-Roaming?

A: In fact, service-providers report that when they offer seamless Wi-Fi roaming [through mechanisms like NGH], mobile roaming increases. This is because end-users are happier to use mobile data roaming, when Wi-Fi roaming is also an available option.

  • Q: When my subscriber goes on NGH Wi-Fi, how does this appear in my home-service roaming operations?

A: When the subscriber gets NGH Wi-Fi service, they will appear to be served by one of your roaming partner service-providers.

  • Q: While they are on NGH Wi-Fi, how does this appear in my home-service roaming operations?

A: When the subscriber gets NGH Wi-Fi service, they will appear to be served by one of your roaming partner service-providers. The Wi-Fi roaming partner may be a different provider to the mobile roaming partner serving your subscriber. This depends on how roaming arrangements have been made between you and your roaming partner, for Wi-Fi as well as mobile roaming.

  • Q: Will I be charged Wholesale or IOT for my subscriber’s NGH Wi-Fi usage.

A: Not in this WBA and Partner events NGH service. The Visited network NGH Wi-Fi provider and your roaming partner are effectively providing this service without cost. But you can engage Visited Network Wi-Fi providers in roaming agreements, where your subscribers automatically roam to these networks using NGH. Equally, your NGH Wi-Fi network can command IOT or Wholesale revenues from your roaming partner Home Service Providers.

  • Q: Why should I consider NGH Wi-Fi?

A: As can be demonstrated at WBA and Partner events, NGH is “service-ready” to enable you to:

Provide Wi-Fi that your roaming-partner subscribers can automatically and seamlessly access, much like mobile roaming;

Offer automatically-attached Wi-Fi as a service-option to your subscribers, in locations where they are beyond mobile coverage.